Returns & Exchanges
At Boss Up Cosmetics, we want you to feel confident in your glow, which is why we offer a 30-day window for returns on all unopened and unused products. Due to the hygienic nature of beauty items, we cannot accept returns on products that have been swatched or used.
Return Process
- 1.Initiate Your Request
Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.
- 2.Pack Your Items
Securely place the unused items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.
- 3.Ship It Back
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the items, we will process your refund to your original payment method within 5-7 business days.